Terms & Conditions

1. Introduction

Welcome to Elev8 Real Estate, a luxury property platform affiliated with Elev8 Transportation. These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use our platform.

Elev8 Real Estate offers curated property listings, immersive transport experiences in partnership with Elev8 Transportation, and tools that connect real estate agents with prospective clients. Please review these Terms carefully as they define your legal rights and responsibilities.

2. Acceptance of Terms

By accessing, browsing, or using the Elev8 Real Estate platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other policies incorporated herein by reference.

If you do not agree to these Terms, you must discontinue use of the platform immediately. Continued use of the platform constitutes acceptance of all current and future revisions to the Terms.

You also affirm that you are of legal age and have the authority to enter into these Terms, whether on behalf of yourself, a company, or another entity.

3. Modifications to Terms

Elev8 Real Estate reserves the right to update, modify, or revise these Terms at any time, at our sole discretion. Any changes will become effective immediately upon posting to the platform unless otherwise stated.

We encourage users to regularly review the Terms to stay informed of any updates. Your continued use of the Service after changes have been posted signifies your acceptance of the modified Terms.

If you do not agree with the revised Terms, you must cease using the platform and its related services.

4. Eligibility

To access and use Elev8 Real Estate, you must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher.

By using the platform, you represent and warrant that you meet all legal eligibility requirements and that your use of the Service does not violate any applicable law or regulation.

We reserve the right to refuse access to the Service to any individual or entity at our discretion, including but not limited to cases involving fraudulent activity, breach of these Terms, or inappropriate conduct.

5. User Registration and Accounts

To access certain features of Elev8 Real Estate, users may be required to register for an account.

When registering, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Elev8 Real Estate reserves the right to suspend or terminate accounts that contain false information, violate our Terms, or engage in suspicious or fraudulent activity.

You must notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

6. Agent Section

Licensed real estate agents who wish to promote their property listings on Elev8 Real Estate must create an agent account and subscribe to one of our available listing packages.

By submitting listings, agents represent that they have legal authorization to promote those properties and that all submitted details are accurate, truthful, and up-to-date.

Agents agree not to post fraudulent, misleading, or duplicate listings, and understand that Elev8 Real Estate reserves the right to remove any listing at its sole discretion if it violates these Terms or compromises the quality of our platform.

Agents are solely responsible for communication with clients, scheduling property viewings, and handling contractual transactions. Elev8 Real Estate does not act as a broker or intermediary in any real estate sale or rental agreement.

Agents may also be eligible to participate in our curated transport experiences through Elev8 Transportation, and agree to the additional terms and coordination responsibilities that may apply when opting into these services.

7. Subscription & Payment Terms

Elev8 Real Estate offers tiered subscription packages that allow agents to upload and manage property listings on the platform. Subscription details, pricing, and billing cycles are outlined on the respective plan selection pages.

By subscribing to a plan, agents agree to pay all applicable fees in accordance with the selected package. Payments are processed through our secure third-party payment provider. Elev8 Real Estate does not store payment credentials.

Subscriptions do not renew automatically. Agents may choose to renew or cancel their subscription at any time via their account dashboard, and access to premium features will remain until the end of the current billing period.

No refunds will be issued for canceled subscriptions unless required by law. Agents are responsible for ensuring accurate billing details and addressing any payment issues promptly.

Elev8 Real Estate reserves the right to modify subscription pricing, features, or availability. Advance notice will be provided via email or platform notification when material changes occur.

8. Listing Content & Intellectual Property

All property listings uploaded by agents remain the intellectual property of the respective agent or their affiliated agency. By submitting content to Elev8 Real Estate, agents grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display the listing content for the purpose of operating, promoting, and improving the platform.

Agents must ensure that any images, videos, descriptions, or branding materials included in their listings do not infringe on third-party copyrights, trademarks, or privacy rights. Unauthorized or plagiarized content may be removed and may result in suspension or termination of the agent’s account.

Elev8 Real Estate reserves the right to edit, enhance, or organize submitted content for formatting and presentation purposes, while preserving the integrity of the original information.

The Elev8 Real Estate brand, logo, design elements, and all platform content not submitted by users are the exclusive property of Elev8 Real Estate or its licensors, and may not be used, copied, or distributed without prior written consent.

9. Service Limitations and Availability

Elev8 Real Estate strives to maintain continuous access to the platform and its services. However, we do not guarantee that the Service will be available at all times or free from interruptions, delays, errors, or technical difficulties.

Access may be temporarily restricted due to system maintenance, updates, cybersecurity concerns, or unforeseen circumstances beyond our control. We are not responsible for any loss, inconvenience, or damages resulting from service disruptions.

We may also suspend or terminate access to certain features or services without notice in cases of suspected abuse, fraud, or violation of these Terms.

Elev8 Real Estate does not guarantee that any property listing will result in a sale, rental, or engagement, nor do we guarantee that custom transportation experiences will be available for every request.

11. Privacy Policy Reference

Your privacy is important to us. Elev8 Real Estate handles your personal data with care and in accordance with applicable data protection laws.

All users, including agents and buyers, are encouraged to review our Privacy Policy, which explains how we collect, use, store, and protect your information when you interact with our platform and services.

By using Elev8 Real Estate, you consent to the collection and use of your personal data as outlined in our Privacy Policy. If you do not agree to the Privacy Policy, you must refrain from using the platform.

12. Prohibited Conduct

Users of Elev8 Real Estate agree to uphold respectful, lawful, and honest behavior at all times. The following activities are strictly prohibited and may result in account suspension or legal action:

  • Submitting false, misleading, or fraudulent property listings or user information
  • Uploading or distributing content that infringes on intellectual property rights or violates privacy laws
  • Attempting to gain unauthorized access to the platform or another user’s account
  • Using automated tools, bots, or scripts to harvest data or interact with the Service
  • Engaging in harassment, abusive behavior, hate speech, or any discriminatory activity
  • Posting spam, advertisements, or promotional materials not expressly permitted
  • Impersonating another person or entity, or falsely representing your affiliation
  • Using the platform for illegal transactions or activities in violation of local, state, or international laws

Elev8 Real Estate reserves the right to investigate and take appropriate action, including reporting to authorities, for any conduct deemed harmful or unlawful.

13. Disclaimer of Warranties

Elev8 Real Estate provides the platform and services on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the reliability, accuracy, availability, or suitability of the platform for any purpose.

To the fullest extent permitted by law, Elev8 Real Estate disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not guarantee that the platform will operate without errors, be secure, or meet your expectations. No advice or information, whether oral or written, obtained from Elev8 Real Estate shall create any warranty not expressly stated in these Terms.

Users and agents acknowledge that any reliance on listings, transportation services, or promotional content is done at their own risk, and Elev8 Real Estate shall not be held responsible for any transaction outcome or service experience.

14. Limitation of Liability

To the fullest extent permitted by law, Elev8 Real Estate, its affiliates, partners (including Elev8 Transportation), directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from or related to your access to, use of, inability to use, or reliance on the platform or any content or service therein.

This includes, without limitation, damages for errors, omissions, interruptions, defects, delays in operation or transmission, loss of profits, data, goodwill, or business opportunities, whether based on warranty, contract, tort, negligence, or any other legal theory.

In jurisdictions where limitation of liability is not permitted, our liability will be limited to the maximum extent allowed by applicable law.

You agree that your sole and exclusive remedy for dissatisfaction with the platform or its services is to stop using Elev8 Real Estate.

15. Indemnification

You agree to indemnify, defend, and hold harmless Elev8 Real Estate, its affiliates, partners (including Elev8 Transportation), officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, expenses, costs, and fees (including reasonable attorneys’ fees) arising out of or in connection with:

  • Your use of the platform and services
  • Your breach or alleged breach of these Terms
  • Your violation of any law, regulation, or third-party rights
  • Your uploaded content, listings, or interactions with other users or agents

This indemnification obligation will survive the termination of your account and your use of the platform.

16. Termination

Elev8 Real Estate reserves the right, in its sole discretion, to suspend or terminate your access to the platform or any part of the service at any time and for any reason, including but not limited to breach of these Terms, fraudulent activity, or conduct that could harm Elev8 Real Estate, its users, or partners.

Termination may include the deletion of your account, listings, and any related data without prior notice. You agree that Elev8 Real Estate shall not be liable to you or any third party for any termination or suspension of your access.

You may terminate your account voluntarily by contacting customer support or through your user dashboard. All provisions of these Terms which by their nature should survive termination will remain in effect, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

By using Elev8 Real Estate, you agree that any legal action or dispute arising from your use of the platform shall be subject to the exclusive jurisdiction of the courts located in Scottsdale, Arizona.

You waive any objection to the venue or jurisdiction of such courts and agree to submit to their authority for the resolution of any legal matter related to these Terms or your use of the Service.

18. Dispute Resolution

If a dispute arises between you and Elev8 Real Estate, we encourage you to first contact us directly at support@elev8realestate.com to seek an informal resolution.

If informal negotiation does not resolve the issue within thirty (30) days, both parties agree to resolve the dispute through binding arbitration conducted in Scottsdale, Arizona, in accordance with the rules of the American Arbitration Association.

Arbitration shall be conducted by a single arbitrator, and the proceedings shall be confidential. Each party shall bear its own legal fees and costs, unless otherwise determined by the arbitrator.

Users waive the right to participate in any class action, class arbitration, or representative action related to any dispute. All claims must be brought individually.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the platform, or any services offered by Elev8 Real Estate, feel free to reach out to us:

Customer support is available Monday through Friday, 9am to 6pm (Arizona time). We aim to respond within 24 hours of inquiry.

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